Shipping policy

Shipping Policy

Thank you for shopping with Advatex Labs. We are committed to delivering your orders quickly, safely, and reliably.

Order Processing Time

All orders are processed within 2–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped immediately. You will receive a confirmation email with tracking details once your order has been dispatched.

Shipping Time & Delivery

Shipping times may vary depending on your location.

Domestic Shipping: 3–7 business days
International Shipping: 7–15 business days

Please note that delivery times are estimates and may be affected by external factors such as customs delays, courier issues, or high order volumes.

Shipping Charges

Shipping fees are calculated at checkout based on your location. We may offer free shipping on selected products or during promotional campaigns.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can track your order anytime using the provided link.

Shipping Delays

While we strive to deliver on time, delays may occur due to weather conditions, customs clearance, or courier-related issues. We appreciate your patience in such cases.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of delivery. Include your order number and photos if applicable. We will investigate and provide a suitable solution.

International Shipping & Customs

International customers may be required to pay customs duties or taxes. These charges are the responsibility of the buyer.

Contact Us

If you have any questions about your order or shipping, feel free to contact us.

Email: hello@advatexlabs.com